3 Bedroom Luxury Apartment with Terrace sleeps 5 - WIFI
Located within 1 minute walk of Chancery Lane tube station on the central line. A ten minute walk to the heart of the West Ends theatre land and the vibrant Covent Garden. Walk 10 minutes in the opposite direction you will be in the heart of the financial centre, St Pauls Cathedral and the River Thames. Culturally, the Tate Modern and the British Museum to name just a few are on your doorstep.
Buckingham Palace and Trafalgar Square are well within reach on an inspiring walk. For shoppers, Oxford Street is a 15 min walk or a short taxi/bus ride. Neighbouring Leather Lane market is a hive of activity for food and wares, with the world famous jewellery street of Hatton Garden adjoining.
A plethora of eateries, bars and clubs await you as you explore this bustling central location from the comfort of this luxury duplex apartment well hidden from the noise and traffic over looking a pretty square. All airports are easily connected, Gatwick and Luton have direct links to close by Farringdon station 4 minutes walk away.
For the latest reviews from our past guests please visit our homeaway page http://www.homeaway.com/vacation-rental/p328003
Chancery Lane on the Central Line underground station is 2 minutes walk. Take Grey's Inn Road exit, follow the street up to the first right Brooke's Court pedestrian Street. Go to the end of the cobbled street and turn the corner to see the building with flat 20.
Farringdon Underground and Train Station is 5 minutes walk. Take Farringdon Road exit, crosse the road at traffic light and take Greville Street. Walk it to the end and then turn right and immediately left in to Beauchamp Street. You will see the buiding Brooke's Court right at the end of the square next to the Church entrance. The entrance is on the back of the buidling.
HEATHROW AIRPORT
There are 4 ways to get to the apartment from Heathrow:
1st Option
Heathrow Express to Paddington – single ticket express class £ 18 (child fare £ 9), first class single £ 26 (child £ 13) – journey time 15 to 20 minutes
Once in Paddington you can take the Hammersmith and City Line or Circle line to Farringdon – single Adult ticket £ 4 - journey time 20 minutes
From Farringdon station 5 minutes walk to the apartment
2nd Option
Piccadilly Line from Heathrow to Holborn then change to the Central Line for one more stop to Chancery Lane – single Adult ticket £ 5 - Journey time 60 minutes roughly
3 Minutes walk from Chancery Lane underground station
(Check online for this route, there could be planned engineering work that could disrupt it www.tfl.gov.uk)
3rd Option
National Express Bus to Bank Station and then Central Line (underground) to Chancery Lane. Fare changes (minimum of £ 6.20) for the bus and £ 4 for the underground. Time table highly variable, Journey time highly variable, a minimum of 2 hours and half.
4th Option
To reach the apartment with a taxi we have a recommended driver for you. He can offer you a pick up service on a black London cab for a smoother journey to and from the airport at a competitive price.
This is often the most convenient and cheapest way to get to and from the apartment when it is more than 2 people travelling.
The driver will meet you at arrival point with a sign-post with your name and will drive you straight to the apartment within 30 to 60 minutes (according to time of day and traffic).
We’ll give you his contact to arrange everything with him.
GATWICK AIRPORT
There are similar options from Gatwick Airport to the apartment:
1st Option
First Capital Connect train direct from Gatwick to Farringdon Station – 42 minutes Journey time and then 5 minutes walk to the apartment – cost £ 10
2nd Option
Pick up from the airport by a recommended driver.
The driver will meet you at arrival point with a sign-post with your name and will drive you straight to the apartment within 50 to 70 minutes (according to time of day and traffic).
We’ll give you his contact to arrange everything with him.
Also National Express Bus and Victoria Express train can be a way to get to central London and then make your way to the apartment but more time consuming and not the cheapest ways.
WIFI
Central Heating
Secure Entry-phone system
Washer / dryer
Dishwasher
Microwave Oven
Electric Oven
Electric hob
Heated Towel Rail
Electric Fan
Complimentary Tea and Coffee
Coffee maker
Toaster
Kettle
Fridge/Freezer
Full set of kitchen utensils and crockery etc.
40” Flat screen Surround Sound TV/DVD/Satellite Channels
CD player
Mobile phone with UK registered SIM card for client use
London Transport Oyster cards for customer convenience
Cot bed and Child Stair gates available
Iron/Ironing Board
Hairdryer
Bath tub/Shower and Bidet
Towels/Bedding/hand soap
Close to local amenities and outdoor market
Free Parking on Saturdays from 1:30pm and all day Sunday and Bank Holidays. Alternatively, Public Car Park and Pay & Display bays available in the vicinity. Terms on request.
Please note this is a 2nd floor apartment (US 3rd floor) with no lift facilities.
Clerkenwell is a pretty much perfect London location. It's surrounded by the various attractions of Bloomsbury, Holborn, Smithfield, Barbican, the City of London, Islington, King's Cross and St Pancras. Clerkenwell is also only 20 minutes walk from St Paul's Cathedral, the South Bank and the West End. Yet despite the excitement on its doorstep, Clerkenwell retains a friendly village atmosphere, particularly around Clerkenwell Green and Exmouth Market - a pedestrian passage containing outdoor cafés and some highly rated restaurants. Lovely Georgian squares and distinctive churches add to the peaceful character of the area, which is rich in history. Charles Dickens, who lived in neighbouring Bloomsbury, used many of the streets as settings. In Farringdon Lane, part of the Clerk's Well, which gave the district its name, still exists. A 16th Century gatehouse in St John's Lane houses a museum detailing the history of St John Ambulance. Past and present collide near the 800-year-old Smithfield meat market, where fashionable clubs Fabric and Bedouin are located. The Eagle, in Farringdon Road, was London's first gastropub. Other local attractions include Sadler's Wells, the fine jewellery centre of Hatton Garden and ghost hunts round the old courthouse and the former House of Detention.
Pubs
Pubs that serve the Smithfield market meat workers are allowed to open at 5.30am. These are Nicholson former The Fox & Anchor, The Hope and The Cock Tavern (which is situated under the market itself).
London's first gastropub, The Eagle, opened in Clerkenwell in 1991. The Eagle has been joined by, among others, The Peasant, The Coach and Horses, and The Gunmakers and The Green, which as part of a nationwide evolution of the traditional public house have since converted to gastropubs.
The Hat and Tun, the Cittie of Yorke, Ye Olde Mitre and The Melton Mowbray are very nice pubs in the immediate neighbourhood of 20 Brooke’s Court. The Argyle Pub on Greville Street has a nice terrace for summer hang out; it gets very busy on Fridays so get there before offices closing time at 5 pm!
Another great gastropub has just opened close to the Barbican Centre, 15 minutes walk, called The Jugged Hare, for the adventurous foodie serving game dishes.
It is said that Vladimir Lenin and a young Joseph Stalin met in the Crown and Anchor pub (now known as The Crown Tavern) on Clerkenwell Green when the latter was visiting London in 1903.
Restaurants
Clerkenwell is home to some of London's best restaurants. We recommend you try from the following selection: (note: most of the following are very popular restaurants, would be wise to book well in advance to avoid disappointment)
“St Johns”, for the meat lovers, a very popular traditional English restaurant and bar, with great bakery and wine selection, besides the many interesting traditional dishes amazingly cooked. 26 St Johns Street EC1M 4AY Tel 0207 251 0848
The Spanish/Moroccan restaurant “Moro”, known for it’s award winning Moorish cuisine, 30-36 Exmouth Market EC1R 4QE Tel 0207 833 8336
"The Modern Pantry", fusion of exotic, obscure and traditional ingredients. 47-48 St Johns Square, EC1V 4JJ Tel 0207 553 9210
"Bistrot Loubet": The Zetter Hotel, 86-87 Clerkenwell Road – breakfast, lunch and dinner, Tel 0207 324 4444
The Michelin starred “Club Gascon”, for the best fois gras in London, 57 West Smithfield EC1A 9DS Tel 0207 796 0600
A restaurant owned by Mark Hix: “Hix Oyster & Chop house”, 35-37 Greenhill’s Rents EC1M 6BN Tel 0207 017 1930
“Malmaison Brasserie”: lively upbeat restaurant, 18-21 Charterhouse Square Tel 0207 012 3700
"Le Cafe du Marche", 22 Charterhouse Square, Charterhouse Mews EC1M 6AH – French with occasional live music, Tel 0207 608 1609
“Gaucho Grill”, for great Argentinean steak in lavish surroundings, 93 Charterhouse Street EC1M 6HL Tel 0207 490 1676
“Bleeding Heart” French Cuisine offering Tavern, Bistro and Restaurant dining within 3 different venues all set in pretty cobble yard called Bleeding Heart. 19 Greville Street EC1N 8SJ Tel 0207 242 8238
“Dans le Noir” for a very unique sensory experience of having dinner in pitch dark served by blind or partially-sighted guides, 30-31 Clerkenwell Green, EC1R 0DH Tel 0207 253 1100
For great sushi you have a fantastic Japanese Restaurant just at the doorstep: “Tajima-Tei”, just walk across the square to the white building opposite 20 Brooke’s court with the entrance on Leather Lane.
You also have two of the most renowned chef’s restaurants of the moment in the New Change (the brand new Shopping Centre in St Paul’s): Gordon Ramsey’s Bread Street Kitchen at One New Change and Jamie Oliver’s Barbacoa specialising in meat, One New Change, St Paul Tel 0207 236 4449.
Bars
Clerkenwell is the home of several bars. You will find most of the bars open till late on the North side of Smithfield Market:
The Smith of Smithfield (SOS): 67-77 Charterhouse Street, London, London, EC1M 6HJ
Grand Union: 5 Charterhouse Street, London EC1M 6HA
Bedouin: 57-59, Charterhouse Street, Smithfield, London, EC1M 6HA
Charterhouse: 38 Charterhouse Street, West Smithfield, London, EC1M 6J
Ember: 99-100 Turnmill Street The City EC1M 5QP
The Fence: 67-69 Cowcross Street EC1M 6BP
Leather Lane Market
Just one minute from 20 Brooke’s Court you will find Leather Lane market. A street market open Monday to Friday only from 11 am to 2 pm. It is home to various street food stalls, flowers, books, DVDs, clothes, linen, cosmetics and other bargains. If you are lucky, sometimes you can find designer goods at a fraction of the price.
Supermarkets
There are three main supermarkets in close proximity to 20 Brooke’s Court: 2 Sainsbury’s and Marks and Spencer. They are all within less than 5 minutes walk and are open late every day. One Sainsbury and M&S are on High Holborn and another Sainsbury on Clerkenwell Road.
There are various other smaller shops in the area. Three in Leather Lane open until 7 pm everyday and two 24 hours shops open in Gray’s inn Road, 5 minutes walk heading north on Gray’s inn Road. They are almost opposite each other, past the traffic lights. One of them is slightly bigger and has more goods on offer.
There are several OFF LICENCE stores selling alcohol and tobacco in the area, the closest one being in Leather Lane, open until 11 pm daily.
Parking
Tariffs ranging from £ 4 per hour to £ 24 per day.
Meter parking also available in Hatton Garden, 2 minutes walk from the apartment.
Children’s playgrounds
Coram Fields is the perfect children playground for hot summer days, complete with paddling pool, lawn for picnics, slides, sport ground and a small city farm with chickens and rabbits. Adults can access only if accompanied by a child. The playground is on Guilford Street, about 10 min walk from the apartment.
Another nearby small park is Lincolns Inn Fields, where a large gated garden is open for picnics. There are also tennis courts and a restaurant right in the middle of it. Turn right on High Holborn and follow the signs. It is just 5 minutes walk towards Holborn Station, you will need to turn left just after the Wetherspoon pub, via the small alley way to the right of the pub.
Date of Stay 5 May, 2016 – Brooke’s Court
"Highly recommended"
Fantastic apartment, close to everything we needed (1 minute walk to shop, cafe & tube station). Alicja was very welcoming and helpful when we arrived... even thogh we turned up a bit early. The place was exactly as we expected, and the terrace was wonderful to sit and relax in the morninfs and evenings after long days wandering around London. The place was really furnished, and had everything we could have wanted in a "long weekender". We would highly recommend this for families up to 5, and would stay there again.
Author: Dave
Date of Stay 23 March, 2016 – Brooke’s Court
"Ideal apartment and great location"
Tiziana is a very good host. She has a small team that hepled her efficently deal with my initial enquiries through the whole booking process to welcoming us in to our holiday home. A very stress free process I am happy to say. The apartment is exactly as advertised and was ideal for our family of four whom required 3 bedrooms. The location is great to access all of Londons attractions either by foot or using the nearby tube. The immediate neighboour hood is very quiet. The only issue we had was the nloise from the early morning refuse collection in the front bedroom which seemed to be every morning. I am a light sleeper admittedly and the back bedrooms where veru quiet our kids told us.
Author: Sally
Date of Stay 10 Feb, 2016 - Brooke's Court
"Very quiet, spacious and comfortable!"
Lovely apartment in a great location. Clean, spacious and really quiet. We were three people in the apartment and felt very comfortable with one bedroom for each. Sara was very helpful arranging everything prior to our arrival, and Alicja was super-nice when checking in and out. We had a great time in London. Highly recommended!
Author: Manuel
Date of stay 26 Jun, 2014 – Brooke’s Court
“Lovely apartment”
Tiziana manages a lovely apartment in the fun neighborhood of Clerkenwell. The exterior of the building is modest, but the interior of the flat is terrific, modern, clean, fresh, and airy with good windows for cross ventilation (during our June visit) and light. The beds are very comfortable and the linens are really clean and fresh. The terrace is a great addition to the space. The immediate neighborhood around the apartment is quiet at night and we slept with the windows open. Five adults stayed comfortably during our week, mom and dad and three members of the younger generation in their twenties. The location is terrific with fun pubs and restaurants just blocks away and the nearby Leathery Lane street market open each weekday during lunch. You can walk to the British Museum, the Courtauld Gallery, the Tate Modern, St. Paul's Cathedral, Exmouth Market and many other sights. We had a wonderful stay in London and felt happy to come home each night to our flat in Clerkenwell.
Author: David
Date of Stay 3 Jan, 2014 – Brooke’s Court
“What a wonderful flat in a great location!”
Our family of 5 were so comfortable here and we loved how close we were to EVERYTHING! We ended up doing a lot of walking - we could walk to Smithfield Market, St. Paul's, Covent Garden and even Trafalgar Square when it was too crowded to catch the tube on New Year's Eve. There were markets and coffee shops close by. This area was a little quieter - not sure if it always is or just because of the holiday - we really liked that since it was quiet at night. We felt safe and secure there. Our hosts were there if we needed anything but we really did not need to bother them - they supplied information on the area including guide books and Oyster cards which we topped up and used without a hassle. This was a much better option for us than a hotel - with 3 teenagers we needed a little more space. We would definitely stay here again. Thank you!
Author: Ana
Date of Stay 30 Jul, 2014 – Brooke’s Court
“A fantastic break”
Accommodation was as spacious and homely as expected, with generous rooms and a comfortable lounge area. The TiVo was a welcome surprise - giving plenty of choice for kids TV and for winding down at night. The location proved excellent for us, with Chancery Lane tube station only 5 mins away, providing a quick and direct link to the sights we planned to see and visit. The local area has a real buzz about it during the week and has more places and variety to eat than I could count, with a Konditor & Cook round the corner doing delicious lunches and amazing cakes. The Leather Lane market gave us our first proper introduction to street food - so much choice, almost impossible to choose! This has been my first experience booking through Airbnb and I couldn't fault the experience, we had a fantastic break.
Author: Kirsty
Date of Stay 5 Sep, 2014 – Brooke’s Court
“Wonderful”
We spent wonderful days at London thanks to Tiziana.
Author: Bettina
Date of Stay 7 Nov, 2013 – Brooke’s Court
“In one word: perfect”
we are a family of 5 and for us it was an absolute pleasure to stay in this beautiful appartement. The location is perfect: close to the center and yet quiet and calm. it is beautifuly decorated, has everything you need, the tube is just as you step down to the street ( central line!) . The owner is lovely and honest. we could'nt have asked for more and would love to come back.
Author: Shirili
Date of Stay 25 Apr, 2014 – Brooke’s Court
“Wonderfully Situated to Explore London!”
I and three other adults rented this flat for the week following Easter. We found it to be accurately portrayed in the photos. While some furnishings had changed, overall the photos depicted the space well. Like the photos, it was clean and quaint. What I liked most was its location. Situated just inside the old city limits, there were many historical buildings at the doorstep to appreciate. A London Walking Tour began just a block away and was well worth the nominal fee. The Chancery Station tube stop was very near. It was very quiet at night for sleeping and yet was just a few blocks away from the city's bustle. The bed linens were very good and the kitchen was extremely well equipped. The now mandatory wireless internet access was flawless as was the cable television. All in all I was very pleased with this property and will rent it again on my next visit to this fabulous city.
Author: Theresa
Date of Stay 1 Nov, 2013 – Brooke’s Court
“Excellent accommodation to explore London”
Excellent accommodation! Very clean and tidy, really well equipped, with a few really nice touches that really helped you explore the local area and the rest of London! Great recommendations and information available from Tiziana (the owner). Perfect place for exploring London. We arrived during the week when the local street market was on which was nice. Good street food and some really nice local pubs. The house is only a few minutes walk to the nearest tube, however we walked everywhere. Only had a short stay for my Mums birthday - wish we could've stayed longer. Would definitely recommend to anyone! Thank you Tiziana for such a lovely stay :0)
Author: Jenny
Standard Terms and Conditions
Property: Flat 20 Brooke’s Court – Baldwins Gardens – EC1N 7RR London ? GB
1General
1.1This document constitutes the standard terms and conditions.
1.2The Agreement is made on the basis that the Property is to be occupied by the Guest(s) for a holiday as mentioned in the Housing Act 1988, Schedule 1 paragraph 9 and the Guest acknowledges that the Agreement shall not confer on the Guest any security of tenure within the terms of that Act.
1.3As a holiday letting, the Agreement is an excluded Agreement for the purpose of the Protection from Eviction Act 1977
1.4Where the Guest comprises two or more people any obligations whether express or implied are deemed to be made jointly and severally.
1.5The Arrival/Check in time is from 14:00 hrs on the first day of the letting. The Owner may agree to a variation of this time provided there are no departures from the previous night. The Guest should check in advance with the Owner/Agent who will oblige where possible
1.6The Departure/Check out time is from 10:00 hrs on the last day of the letting. The Owner may agree to a variation of this time provided there are no arrivals on that day. The Guest should check in advance with the Owner/Agent who will oblige where possible
2 The Property
The Property is as specified in the registration form together with any outside space or garden
3Payment
3.1In order to confirm their booking Guests are required to fully complete the registration form and make a non refundable payment of 20% of the total letting fee. Please note that to process the payment a fee of 4% is added to your bill from the payment gateaway. The balance due is payable two weeks prior to arrival. In the event that the Guest fails to make the payments when required then the Owner will deem the Guest to have cancelled the booking in accordance with part 20 of these terms and conditions. Please note that you choose a different method of payment you are kindly requested to still take the transfer fee at your end in order for us to receive the full amount agreed.
3.2A security deposit of £300 (or 350 Euro, $ 500) is also payable in cash at arrival or Paypal if you have a Paypal account. Please note not to make a payment with credit card on the section security deposit because we are not able to refund it on your credit card. This fee will be refunded at departure on satisfactory inspection of the property.
4Insurance
4.1 At all times throughout the Term the Owner shall effect suitable building insurance cover for the Property and shall insure the Owner's fixtures, fittings and effects against loss or damage by fire and any other risks he decides to insure against from time to time, with an insurance office of repute for the full cost of reinstatement.
4.2 The Guest must not do anything, or fail to comply with any requirement, as a result of which the policy of insurance effected by the Owner for the Property and the Owner's fixtures, fittings and effects may become void or voidable or by which the rate of premium on any such policy may be increased.
4.3 The Guest must ensure at all times that their personal possessions are insured. The Owner does not accept any liability for theft of, loss of or damage to personal possessions. The owner suggests that guests arrange adequate travel insurance in case of cancellations.
4.4 The Guest should also ensure that they are insured in respect of any personal accidents, illness and any subsequent medical cover. The Owner does not accept any responsibility in this regard.
5 Underletting
The Guest must not assign, underlet or part with or share possession of the Property or any part of it.
6 Use of Property
The Guest shall use the Property for the purpose of a private holiday residence for a maximum of ‘agreed’ persons only and not for any other purpose whatsoever and the Guest must not use the Property or any part of it for any improper, immoral or illegal purposes. The Owner retains the right at all times to refuse access to the property for people who are not members of the Guest’s party.
7 Advertisements
The Guest must not display notices or advertisements in the windows or elsewhere on the Property.
8 Nuisance
The Guest shall not (nor allow others to) cause nuisance or annoyance to the Owner, other Guests or any neighbours.
9 Damage
The Guest shall not (nor allow others to) cause any damage or injury to the exterior, structure or any part of the Property or adjoining property.
10 Alterations to Property
The Guest shall not (nor allow others to) make any alterations or additions to the Property or its decorations, fixtures or fittings and the Guest shall not (nor allow others to) remove any of the items specified in the inventory or any of the Owner’s possessions, from the Property.
11 Maintenance
11.1 The Guest shall keep any fixtures, fittings and effects of the Owner in good repair and condition and must replace any damaged fixtures, fittings and effects with similar articles of at least equal value, reasonable wear and tear and damage by accidental fire excepted.
11.2 The Guest must not move any items of furniture from room to room in the Property and must replace in its original position any furniture that is moved within rooms.
11.3 The Guest must keep free from all blockages and obstructions all baths, sinks, lavatories, cisterns or pipes.
12 Outgoings
The Owner must pay all the water and sewerage charges and any rates or taxes levied in respect of the Property.
13 Pets
The Guest shall not keep or allow pets of any kind at the Property without the express written permission of the Owner. If any pets are permitted they must be kept under strict control at all times and must not be left unattended in the Property. The Guest will be responsible for all damage caused by the pet.
14 Reporting Disrepair
The Guest must report to the Owner any disrepair or defect in respect of the Property or the fixtures and fittings and report any failure of mechanical or electrical appliances.
15 Rights of Access
The Guest must allow the Owner, his agent or contractors access to the Property at reasonable hours during the day, to inspect the condition of the Property or to carry out repairs or other works to the Property that may be necessary during the Term pursuant to the Owner's repairing obligations or to carry out maintenance of the appliances or to execute all work necessary to remedy the Guest's breach of any covenant contained in this Agreement regarding repair, maintenance or decoration.
16 End of the Term
The Guest must deliver up the Property at the end of the Term in the same clean state and condition it was in at the beginning of the Term, reasonable wear and tear and damage by insured risks excepted.
17 Safety Regulations
17.1 The Owner confirms that all furniture and furnishings comply with the relevant fire safety regulations.
17.2 The Owner shall ensure that all appliances, flues and installation pipe work in the Property are checked by an appropriate maintenance company.
17.3 The Owner confirms that all electrical appliances and equipment supplied by him are safe so as not to cause danger.
18 Public Indemnity and public Liability
Owner and/or the Agent do not accept any responsibility or liability for acts of omission of third parties, which may prevent or disrupt a Customers booking. The booking contract exists between the Owner and the Guest and is limited to the rental of the Property and associated facilities only. The information and descriptions supplied are believed to be accurate and are offered in good faith. It may be possible that certain facilities or features may not be available on occasions due to circumstances beyond the Owners control for which the Owner and/or the Agent accepts no liability. In addition, no liability can be accepted by the Owner and/or Agent for any injury, loss or damage to the Customer, any member of the Customers party or any visitor to the Property arising out of or in connection with the use of the Property or Facilities.
19 Force Majeure
The Owner will not be liable or accountable for any unforeseen situations or unforeseen circumstances. This may be such situations as freak weather conditions, local or national strikes, or anything out of the ordinary.
20 Cancellations
If cancellation is made by the Guest more than 3 weeks before the arrival date then the Agent will be entitled to retain the letting fee already paid. If cancellation is made by the Guest within 3 week's of the arrival date then the Guest is responsible for the full letting fee. Please note that we trust our Guests to pay the fee regardless of the fact that they may not have paid it in advance.
In the unlikely event that the apartment becomes unavailable, due to any circumstances, then the Guest will be offered a full refund. Any refund is restricted to the letting fee or total sum paid by the Guest at date of cancellation, whichever is the lesser. In the event that no suitable accommodation can be offered then a full refund of any sums paid will be given.
21 Keys
When possible we will give you the keys on your arrival ourselves. Please let us know at what time you are planning to arrive. If you wish to check in after 9 pm or check out before 8 am we will need to ask for a £ 40 fee due to the unsociable working hours. Photocopies of your passports are required in order to receive the keys. Please remember to take a copy of the document of each guest to leave with us at check in.
PLEASE NOTE A CALL OUT CHARGE IS APPLICABLE OF £ 40 IF WE ARE REQUIRED TO COME TO THE APARTMENT IF WE FIND IT WAS UNECESSARY. BEING A SELF SERVICE APARTMENT WE CANNOT GUARANTEE INTERVENTION IN THE SAME MANNER OF AN HOTEL. WE KINDLY ASK TO TRY AND RESOLVE SMALL PROBLEMS WITH OUR PHONE OR EMAIL SUPPORT.